Return Policy and General Information for T.M. Smith Tool International Corp. Products
Shipment subject to floods, fires, strikes, accidents or other conditions beyond the controls of T.M. Smith Tool International Corp. F.O.B. Mt. Clemens, Michigan.
Right of possession and the title pass to customer upon delivery to carrier.
Catalog items are subject to existing or pending United States and/or foreign patents.
All Warranties expressed or implied, are hereby excluded from all sales by T.M. Smith Tool International Corp., including but not limited to, all warranties of merchantability of fitness for a particular purpose.
Payment terms are Net 30 Days.
Prices subject to change without notice.
Repair packages must be installed by authorized T.M. Smith Tool International Corp. repair center. All repairs done outside of T.M. Smith Tool International Corp. repair centers will void any and all expressed or implied warranties.
The repair package does not guarantee the tool will function the same as a new tool. The package replaces wear components only. Any tool determined by T.M. Smith Tool International Corp. to be un-repairable can be disposed of by T.M. Smith Tool International Corp. or returned to the customer at the customer’s expense. Tools may be returned un-assembled.
Product Returns:
Defective material or material shipped in error by T.M. Smith Tool International Corp., is returnable without charge.
All other returns are subject to a restocking charge of not less then 15%.
Returns must be pre-approved and include a Return Material Authorization (RMA) number issued by T.M. Smith Tool International Corp..
All returns must be in new and saleable condition and are subject to inspection.
Freight must be prepaid on all returns.
Any item returned without prior approval or not passing inspection will be returned to sender at senders cost.
Items defined as Specials or Non-Stock items are non-returnable.
No item may be returned after six months from date of original shipment to the customer.
